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THE BARISTA BLOG... 

Am I that scary?!

16/2/2022

2 Comments

 
Hello and welcome! I'm going to use this space to hopefully inform you of interesting coffee-type content as I experience it and keep it light and engaging. The world of coffee is diverse and no two days are the same for me at TBP and some of it is definitely worth sharing. I'm sure there will also be some type of venting on here with frustrations and annoying situations I encounter.

Here's your starter!
You'd be amazed at how difficult it is to get to speak to local businesses who seemingly want to work with other local businesses. I have approached many and most don't even bother replying, seems mad doesn't it?

My stand point is never to do the 'hard sell', if I walk into your premises and everything from your coffee quality , equipment, staff training and products can't be bettered...I'll tell you and walk away! If not, then at the very least I can do is to give you advice or tips. I love what I do and this often rubs off on the people I work with, I just want spread the coffee love! (small rant over)

On a positive note, the businesses large and small that I look after get so much from it. That initial coffee tasting and training session that I carry out is a real eye-opener (literally). Seeing someones face after tasting an 8 second espresso is a sight to behold (think sucking a blocked straw whilst their eyes roll back), but this process is essential to enable them to know what's right and what's not. Lots of cafes, restaurants, pubs have decent equipment but the product is ruined by poorly trained staff. This isn't the fault of the staff, they have simply learnt from someone else who may not have had training either. I always feel for them as all it would take is an hour or so of training and the product would be infinitely better.

I suppose my parting shot should reward you for reading this really, so here it is. If you refer The Barista Project to a company that we end up working with, you can have a years supply of coffee. This means you'll receive enough coffee for a cup every day for a year. Worth around £170! That was worth reading after all eh? 

All the best 

​Ben
​
 


2 Comments
Adam R
18/2/2022 06:15:37 pm

Couldn't agree more. Going in with the right intention; to help, to share, to be kind, is so much more valuable to customers AND salespeople long term. Keep up the great work!

Reply
Nicola link
6/10/2024 09:22:30 pm

Nice ppost thanks for sharing

Reply



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    Ben - Owner of TBP

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  • Home
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